Terms & Conditions
Last updated: 22 August 2026
1. Acceptance of Terms
By creating an account, accessing, or using BhadaDesk, you agree to these Terms & Conditions. If you do not agree with these terms, you should not use BhadaDesk.
2. About BhadaDesk
BhadaDesk is a transport business management application designed for transport agents and brokers. It provides tools for managing truck placements, customers, commission records, payments, business history, and related transport operations.
3. User Accounts
You are responsible for maintaining the accuracy of your account and business information and for protecting access to your account. You must not allow unauthorized persons to misuse your BhadaDesk account.
4. Business Information
You are responsible for ensuring that business, customer, truck, driver, owner, route, rate, commission, and payment information entered into BhadaDesk is accurate and lawful.
5. Business Verification
BhadaDesk may review certain business information and may display a verification status such as pending, verified, or rejected. Verification does not constitute a guarantee, endorsement, or certification of a business, transaction, customer, truck owner, or driver.
6. Free Trial and Subscription
BhadaDesk may provide a free trial for a limited period. After the trial ends, continued access to certain features may require an active paid subscription. Pricing and billing terms will be shown before payment is completed.
7. Payments
Where paid subscriptions are offered, payments may be processed by third-party payment platforms or app stores. BhadaDesk does not directly control all payment processing services and may be subject to their terms and policies.
8. Transport Transactions
BhadaDesk is a management tool and does not itself provide transportation services, own trucks, employ drivers, guarantee freight, or become a party to transactions between transport agents, customers, truck owners, drivers, or other parties.
9. WhatsApp and External Services
BhadaDesk may allow users to prepare and share information through WhatsApp or other third-party applications. Use of those services is subject to their own terms and policies. You are responsible for information you choose to send.
10. Acceptable Use
You must not use BhadaDesk for unlawful, fraudulent, abusive, or misleading activities. You must not attempt to interfere with, reverse engineer, disrupt, or gain unauthorized access to the service or other users' information.
11. Availability
We aim to keep BhadaDesk available and reliable, but we do not guarantee uninterrupted or error-free operation. Features may be modified, improved, suspended, or discontinued when reasonably necessary.
12. Data and Backups
BhadaDesk may use cloud infrastructure to store business records. While reasonable safeguards are used, users should maintain any additional records they consider important for their business.
13. Account Suspension or Termination
We may restrict or suspend access where reasonably necessary for security, fraud prevention, legal compliance, misuse of the service, or serious violation of these terms.
14. Account Deletion
Users may request deletion of their BhadaDesk account and associated business data through the app or through our account deletion page, subject to any information we are legally required to retain.
View account deletion information →15. Limitation of Liability
To the extent permitted by law, BhadaDesk is not responsible for business losses, transport disputes, payment disputes, incorrect user-entered information, third-party service failures, or indirect losses arising from use of the service.
16. Changes to These Terms
We may update these Terms & Conditions as BhadaDesk changes or as legal requirements evolve. The latest version will be published on this page.
17. Contact
If you have questions about these Terms & Conditions, contact BhadaDesk support.
support@bhadadesk.com